lombaqq Jurisdiction Notice

Mobile-payment adoption across Southeast Asia has exceeded many active users, many of whom engage with online entertainment platforms that operate under strict jurisdictional restrictions. We at lombaqq follow this principle: our services are available only where the laws of your jurisdiction permit online wagering and gaming. We do not offer our services in jurisdictions where online wagering is prohibited, and users are responsible for verifying that their access and use of lombaqq comply with the laws applicable to them.

This notice explains who can access lombaqq, what your responsibilities are as a user, and how we handle data across different regions. We operate our platform (sportsbook covering Liga 1, Piala AFF, Champions League, badminton, and MotoGP; live-dealer tables with blackjack, roulette, baccarat, and Dragon Tiger; and slot games like Aviator, Sweet Bonanza, and Gates of Olympus) only in jurisdictions where such services are legally permitted.

If you have questions about whether our services are available in your location, or if you need clarification about local law and your rights, please reach out to our support team. We're committed to operating transparently and respecting the legal boundaries of every region we serve.

Service Availability and Account Eligibility

We at lombaqq operate under a jurisdiction-restricted model. Our platform is available to users in supported jurisdictions only. We do not make our services available in countries or territories where online wagering, gambling, or sports betting is prohibited by law. It is your responsibility to verify whether you are eligible to access and use lombaqq based on the laws of your own jurisdiction.

To open an account on lombaqq, you must be of legal age to participate in gaming in your jurisdiction. During account creation, we perform identity verification (KYC) using your name, phone number, and government-issued ID. This verification helps us confirm your eligibility and comply with anti-money-laundering obligations. If you are located in a jurisdiction where our services are not permitted, we will not process your registration, and we may close your account if we discover that you accessed our platform from a prohibited jurisdiction.

User Obligations and Jurisdiction Compliance

By accessing and using lombaqq, you represent and warrant that you are legally permitted to do so in your jurisdiction. You agree to use our platform only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations. You are solely responsible for ensuring your use of lombaqq complies with your jurisdiction's laws.

• 1
  Account eligibilityUser responsibility

  Verify that your jurisdiction permits access to online gaming platforms before opening an account on lombaqq.

• 2
  Lawful use onlyUser responsibility

  Use lombaqq only for entertainment purposes where permitted and in compliance with local law.

• 3
  Tax and legal obligationsUser responsibility

  You are responsible for understanding and complying with any tax or regulatory obligations arising from your use of our platform in your jurisdiction.

We support account access via multiple payment methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. These payment options are available only in jurisdictions where our services are legally permitted. If you use a payment method to access lombaqq from a prohibited jurisdiction, we reserve the right to suspend or close your account and return your balance in accordance with our terms.

Data Protection and Privacy

We at lombaqq handle your personal data with strict confidentiality and in accordance with applicable data-protection laws. During KYC verification, we collect your name, identity document, and contact information. We encrypt this data using TLS 1.3 and store it on secure servers. We do not share your personal information with third parties except where required by law or to process your transactions (e.g., payment processors receiving deposit confirmation details).

Data retention

We retain your account data for as long as your account is active, plus a retention period required by local regulations in your jurisdiction.

Data access

You can request a copy of your stored personal data anytime by contacting our support team through the in-app help menu.

Data deletion

Upon account closure and expiry of mandatory retention periods, we delete your personal data securely.

For detailed information about how we collect, use, and protect your data, please review our Privacy PolicyIf you have data-protection questions or wish to exercise your rights under applicable laws, you can contact us through the in-app help menu or reach out to our Jakartabased support team.

Contact Information for Legal Inquiries

If you have legal questions about lombaqq's jurisdiction status, our data handling, or your rights as a user, please contact us via the in-app help feature. We maintain support operations across JakartaSurabayaand Bandung during standard business hours. We will respond to legal inquiries within a reasonable timeframe.

By using lombaqq, you acknowledge that you understand and accept these jurisdictional restrictions and your responsibilities as a user. We are committed to maintaining a compliant and transparent platform, and we appreciate your cooperation in using our services responsibly and lawfully.